Courtyard by Marriott Orlando
We are Turnberry.
Creators of the Exceptional.
We transform the ordinary into the extraordinary
For over 50 years, we have continually imagined and realized what many can only dream of. From buildings, to cities, to world class entertainment and hospitality experiences, we have the unrelenting vision to go beyond. To cultivate culture and build communities. We are guided and driven by our beliefs; quality, integrity, and family. We know no bounds.
Our diverse hospitality portfolio includes an array of select service hotels. Adhering to long-held Turnberry standards of excellence, our properties are renowned for their quality, personalized services, inviting amenities, exceptional guest relations and unparalleled attention to detail.
Turnberry is a drug-free workplace and equal opportunity employer.
Responsible for maintaining the security and safety of guests, employee, property, while adhering to standards of service.
Essential Job Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Ensure adequate service and safety of property, guests, employees, while maintaining a professional and friendly attitude
Be first responder in case of emergency, i.e. guest illness, fire emergency, employee accident
Visually inspect hotel areas; conduct safety and security walkthroughs of all departments, public space, outside grounds, parking, emergency exits, doors, etc. Address issues and resolve. Follow set schedule/walkthrough format, if applicable
Adhere to service standards, ensuring safety and comfort of guests at all times
Verbally communicate, in a calm, positive demeanor, taking control, giving direction in case of hotel emergency
Ensure adherence to all applicable federal, state, local safety and health regulations and corporate standards
Handle lost & found, using applicable procedures
Prepare any necessary reports, i.e. theft reports, employee injuries, etc.
Other duties and responsibilities as assigned
The employee may be expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description
Maintain a safe work environment for co-workers and a safe hotel for guests
REQUIRED SKILLS & EXPERIENCE:
Qualifications, Job knowledge, Experience, Skills, Abilities:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
Previous security experience preferred
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Excellent communication skills, both verbally and in wring, to respond to guest requests and give direction to co-workers
Prefer CPR /First aid certified
Knowledge of all applicable federal, state and local health and safety regulations.
Ability to grasp, lift, carry or transport up to 50 pounds.
Maintain professionalism at all times, demonstrating courtesy and respect to guests and co-workers
Ability to manage and resolve conflicts
Ability to multitask
Capable of carrying out a given task with all details necessary to get the task done well
Works well as a member of a group
High School/GED or better.
Less than 1 year:
Licenses & Certifications
CPR & First Aid
Security Officer License
MUST THE APPLICANTS SUPPLY THEIR OWN WORK PERMIT?:
Courtyard by Marriott Orlando