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Project Manager National Accounts

Pittsburgh, PA

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Job DescriptionnProject Manager, National Accountsn(WD***********)nWhat you will do:nThe Project Manager, working under the direction of the Program Manager, provides oversight and responsibility for management of the portfolio of projects executed and managed by Johnson Controls. He is responsible for providing regular project communications, both internally and externally to the appropriate stakeholders so that assigned projects are delivered on time and within budget. The Project Manager provides a single point of contact to clients for resolution of project and operational issues as assigned by the program manager, and performs periodic project and program reviews, making recommendations for improvement and marshalling the implementation of those recommendations. Actively participates in sequencing projects, adjusting timelines, and modifying scope documents to achieve objectives.n–nUnderstanding the client objectives and alignment of operational support activities to meet those objectives . Establishment of standards, policies and processes. Ensuring proper resource alignment with all individual Projects.n–nFacilitates communication with the client and Johnson Controls internal stakeholders. Regularly engages the client to maintain current pulse on client perceptions, needs, challenges and potential business opportunities.n–nTakes ownership for maintaining high levels of customer satisfaction. Advocates for the client while maintaining ability to counsel client when program improvements require client-side modifications. Strives to achieve trusted advisor status with client.n–nMonitoring and providing oversight of projects. Regularly compile and communicate information related to critical activities, resources and timelines.n–nCreate project documentation, including playbooks, standards and installation guides for assigned projects.nHow you will do it:n–nCreation and ownership of project plans.n–nInitiation of the program’s projects.n–nEnsures that the projects have adequate support.n–nMonitors project progress against plan.n–nEnsures benefits are identified, measured, tracked and realized.n–nAssists in identification of risks and manages same.n–nProvides support, mentoring and advice to field project managers, installation managers and technicians.n–nReports on project status to the Program Manager and Division Operations Manager.n–nMonitor and control project performance.n–nImplement and operate a project controlled environment (JCI Playbook requirements).n–nDevelop and maintain a project scoreboard.nQualificationsnWhat we look for:n–nB. S., Computer Science, Engineering or equivalent industry experience performing functional project management in a complex physical security environment.n–n3-5 years physical security experience, including regular interface with general contractors, property managers and client stakeholders. Thorough understanding of both installation and service elements of operational performance.n–nExpert skill levels with MS Project, to be used to maintain accurate and current project timelines for publishing to client.n–nExperience servicing clients in the power utility / regulated public sector preferred.n–nExcellent leadership skills, min. 3 years’ experience managing professionals in a construction setting, with thorough understanding of permitting and union complexities.n–nSelf-starter, ability to review processes and instill continuous improvement methodologies, including institution and execution of a formal quality assurance program.n–nStrong verbal and written communications skills, including presentation skills. Ability to lead and participate in meetings, representing Johnson Controls.n–nTechnical expertise required – certification or exposure to enterprise-wide access control and video systems.n–nOrganizational skills, ability to adjust labor efforts to fluctuating demands. Working closely with sales and program management leadership, exploit Johnson Controls organization to bring thought leadership to the client.n–nContribute to QBR efforts for the client.n–nDesired experience/background in IT industry and engineering.n–nProject management certification desired – if not present, will be enrolled in certification process.nJohnson Controls is a global multi-industrial company with core businesses in the automotive, building and energy storage industries. Our 170,000 employees create quality products and services to optimize energy and operational efficiencies of buildings, energy storage and interior systems for automobiles. Through our growth strategies and by increasing market share we are committed to delivering value to shareholders and making our customers successful.Johnson Controls, Inc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability or any other characteristic protected by law. If you are an individual with a disability and need assistance or accommodation during the application process please call ************ and press option #0 or email **********************.n,hiringOrganization:

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