Job Description Management reserves the right to change the essential duties of this position description from time to time as necessary POSITION OVERVIEW: This position will respond to medical incidents and provide necessary patient care and follow department policies and procedures to ensure the protection of company assets and the safety of our guests, and team members. The Security Officer-EMT will engage with our guests and team members in a friendly, helpful and positive manner. This position ensures the confidentiality, security and accuracy of guestu2019s and team member records, and promotes positive guest and team member relations. Strong written and verbal communication skills are required and outstanding guest service to fellow team members, guests, vendors, etc. is expected. Regular attendance is required, and on occasion, later hours or weekend time may be required with project deadlines. ESSENTIAL FUNCTIONS: The essential functions of the Security Officer - EMT include but not limited to: Observe, respond and report incidents, safety concerns, procedure violations or criminal activity. Respond to medical incidents providing necessary patient care. Safeguards company property and assets. Perform escorts, cash exchanges, emergency slot machine drops, and table fills. Create a safe and friendly environment for guests and team members. Patrol the property parking lots. Shuttle guests in a safe and friendly manner. Check Identifications for age verification and maintain daily visitor count. Report writing. Performs other duties as assigned. Job Requirements EDUCATIONAL REQUIREMENTS: A High School Diploma or GED is required for this position. SKILL, KNOWLEDGE AND EXPERIENCE REQUIREMENTS: Must have a current Washington State or EMT-B Certification plus Defensive Tactics Training with advanced handcuffing certification, required. Prior experience in a security position or casino environment is preferred. Excellent communication and guest relation skills are essential. Able to learn and follow detailed Security policies and procedures. Possess exceptional report writing skills. Must maintain a professional appearance and provide positive company image to the public. High level of interpersonal skills required to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy. Must be a minimum of 21 years old and have the ability to obtain and retain a Washington State Class III Gaming License and maintain ongoing education requirements for Washington State or National Registry EMT-B certification or higher and successfully pass a pre-employment drug screen; and have and maintain a driving record that at least meets the minimum requirements established by Lucky Eagle Casino & Hotel vehicle insurance provider. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. While performing the duties of this position, the employee is frequently required to stand; walk; use hands to finger; handle; feel; or grip objects, stretch and/or reach with hands and arms; stoop; crouch or work in cramped or awkward positions; repetitive motions. Must be able to continuously climb and descend stairs safely. This person may regularly lift and/or move up to 75 pounds. Specific vision abilities required by this position include close vision, distance vision, depth perception, and ability to adjust to focus. ENVIRONMENT: The environment characteristics describe here are representative of those a team member may encounter while performing the essential functions of the position. Primarily indoors and may be exposed to heavy smoke and fluctuations in temperature while in and around the Casino and/or Hotel. May also, from time-to-time be exposed to noise from slot machines, customers, music and public announcement system, as is common in a Casino and/or Hotel environment.