Senior Manager Investigations

Profile

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for performing a variety of investigations associated with criminal and or violations against Comcast policy. Plans and directs the business unit security function under senior management direction. Accountable for ensuring that the security programs and strategies of Comcast are effectively implemented and maintained. Manages security investigators, overall planning, and organization of programs within the corporate footprint. Develops financial and operational objectives. Ensures operational plans are aligned with business objectives. Contributes to functional strategy development. Has a greater degree of impact on business results, and typically manages one or more groups of professional employees.

Job Description

Core Responsibilities

Plans, organizes, and manages activities of investigators and ensure their actions comply with legal, corporate security, regulatory requirements, and customer needs

Manages multiple types of investigations (code of conduct, misappropriation of funds, workplace violence) assuming control of high stresssituations and produces timely, accurate reports

Conducts interviews of suspects, witnesses, and victims and thoroughly documents the results

Monitors and evaluates pertinent sources for threats against the company, its employees, and assets, and prepares intelligence briefings

Experience conducting OSINT (open-source intelligence) research and adapts to changing technology

Acts as a liaison between security personnel, police agencies, protective service providers, and other agencies relevant to risk mitigation

Supports internal and external event security including assessments, briefing documents, and after-action reports

Manages initiation of physical security assessments and recommends corrective measures.

Prepares and delivers safety briefings to employees

Acts under guidance of management to support various protective details including protests, dignitary affairs, and major events

Understands the laws and statutes relevant to all areas of work and makes well-rounded decisions based on this experience

Testifies under oath in municipal, superior, and federal court as needed

Consistent exercise of independent judgment and discretion in matters ofsignificance

Other duties and responsibilities as assigned

Occasional travel required (10%)

Consistent exercise of independent judgment and discretion in matters of significance.

Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Other duties and responsibilities as assigned.

Position Specifications:

Bachelor's degree or equivalent (Business or Criminal Justice preferred)

Seven to ten years of law enforcement, investigations, intelligence, or security experience

Excellent written, verbal and presentation communication skills

Strong knowledge of Microsoft applications, specifically Word, Excel, SharePoint, and PowerPoint

Experience working with OSINT (open-source intelligence) resources and can adapt to changing technology

Regular, consistent, and punctual attendance. Must be able to work nights andweekends, variable schedule(s) as necessary

Preferred:

American Red Cross or American Heart Association CPR, First Aid, and AED Certified

Certified Protection Professional (CPP), Certified Fraud Investigator (CFE), and/or other related certifications

Completion of Wicklander - Zulawski and/or Reid & Associates Interview/Interrogation training

Employees at all levels are expected to:

Understand our Operating Principles; make them the guidelines for how you do your job.

Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

Win as a team - make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Drive results and growth.

Respect and promote inclusion & diversity.

Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.

Company info

Comcast
Website : http://corporate.comcast.com