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Job Details

Security Officer - Alderwood Mall

Company name
Allied Universal

Location
Everett, WA

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Profile

Overview
Allied Universal Services, the largest retail security provider in the industry, is seeking Professional
Security Officers to work at
Alderwood Mall in Lynnwood, WA. At Alderwood, our vision is to be exceptional--to maintain exceptional people, to provide exceptional service and to create exceptional results. We seek passionate applicants who love working with people. Apply online. Drop ins welcome at Alderwood Mall.
3000 184th St. SW Suite 145 | Lynnwood, WA 98037

All applicants must be eligible to meet our company driving standards.
Must be willing to be trained in the use of handcuffs, and Citizens Arrest.
The ideal candidate for the Security Officer must be customer service oriented, and enjoy interacting with the public. Prior Security, Military, or Law Enforcement experience is preferred, but applicants considering a career in Law Enforcement or with a Customer Service background are encouraged to apply.
The successful Security Officer candidate is responsible for providing security services at assigned locations. Duties include, but are not limited to:

Patrol the interior and exterior areas of center on foot and in vehicle as required
Execute security services as outlined in site-specific Post orders and directed by Security Management
Engage with the general public to offer assistance and directions
Assist with the general operations of Alderwood's unique facility
Observe and report suspicious activities and persons
Write detailed narrative reports using company reporting software
Actively enforce rules, regulations, policies, procedures, and respond to emergency situations requiring security assistance

Job Description
Retail Security Officer Quality Standards:

Comes to work well rested and alert; is on time and completes shift assignments (including overtime, if assigned)
Has a neat, professional appearance and arrives at work dressed in complete and clean assigned uniform
Has a friendly and professional demeanor and provides quality customer service
Is a good communicator (both verbal and written) and is capable of handling typical and crisis situations both efficiently and effectively
Must be assertive verbally and not shy away from intervention with large groups of juveniles or young adults. Must be able to detain individuals if necessary
Understands and successfully executes his/her post orders including enforcement of client and company policies, rules and regulations
Is physically able to undergo training and certification in pepper foam/spray and handcuffing and can carry out duties related to the same
Must be able to successfully complete CPR, First Aid and AED training and certification
Capable of physically detaining, restraining aggressive person(s) and/or performing self-defense
May require a valid driver\u2019s license (without restrictions or medical conditions)
May require operation of a Segway (Segway\u2019s have a 250 pound weight limit)

Physical and Mental Functions:

Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet);
Climb stairs, ramps, or ladders occasionally during shift;
Occasionally bend/twist at waist/knees/neck to perform various duties;
Occasionally lift or carry up to 40 pounds;
Run as needed;
Constant use of both hands and arms in reaching/handling/grasping/fingering while using phone, notepad, writing reports, and other administrative tasks;
Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers, view security monitors; includes hand/eye coordination;
Work in various environments including adverse outdoor conditions such as cold, rain or heat;
Constant mental alertness and attention to detail required while setting priorities and following up on assignments.

Qualifications/Requirements:
Qualified applicants for the Professional Retail Security Officer position will meet the minimum requirements, as described below:

High school diploma or equivalent required;
At least 21 years of age;
Must possess effective written and oral communication skills;
Effectual interpersonal skills across all levels of personnel and the general public in a professional manner; must be able to use initiative and independent judgment within established guidelines;
Must be able to frequently prepare written reports and logs in neat, legible handwriting; may require computer skills;
Must be able to read and understand all operating procedures and instructions;
Must be able to obtain a valid Guard License as required in the state for which you are applying;
As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test;
As a condition of continued employment, employee must maintain current active status of all required License at all times, and must carry the license at all times while on duty;
Must display exceptional customer service and communication skills;
Remain flexible to ever changing environments; adapt well to different situations;
Intermediate computer skills to utilize innovative, wireless technology at client specific sites;
Ability to maintain satisfactory attendance and punctuality standard;
Neat and professional appearance;
Ability to provide quality customer service;
Ability to handle both common and crisis situations at the client site, calmly and efficiently;
Read, understand and clearly speak English; constantly use speech and hearing (correctable to normal level required) in communicating with public/co-workers, giving and receiving instructions, using phones;
Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment);

Closing
Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America\u2019s leading security services provider. With over 140,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: 866.825.5433 or www.AUS.com.
We
proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans.
EOE/Minorities/Females/Vet/Disability Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.
*SAJ
#ZR
Requisition ID2018-204971

Company info

Allied Universal
Website : http://www.aus.com

Company Profile
Allied Universal is a leading facility services company, and the largest security services provider in North America. With over 140,000 well-trained employees, Allied Universal provides unparalleled security services and solutions to serve, secure and care for the people and businesses in our communities. Headquartered in Santa Ana, Calif., and Conshohocken, Pa., Allied Universal combines people and technology to deliver tailored solutions that allow clients to focus on their core business, achieve goals, seize opportunities and exceed stakeholder expectations. Allied Universal’s divisions include Security Services, Security Systems, Janitorial Services and Staffing Services. In all aspects of our business, relationships with our employees and clients are at the heart of everything we do, every day. Allied Universal was formed in August 2016, through the merger of AlliedBarton Security Services and Universal Services of America. This brought together two industry leaders, combining best practices, experience and expertise to provide even greater support to clients and employees.

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